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Strategy and goals  /  Goals and results

Goals and results

Personal på Coor

Organic growth

Goal 5%

Annual organic growth of 4–5 per cent over the course of a business cycle.

Result 3%

In 2021, Coor grew organically by 3 per cent. The pandemic continued to have a negative effect on sales, but this was offset by new business and high project volumes in parts of the business.

Coor organic growth graph

Cash conversion

Goal >90%

A cash conversion rate in excess of 90 per cent in the medium term. 

Result 98%

Continued structured cash flow management led to improved working capital and a balanced investment level, which resulted in continued strong cash conversion.

Coor diagram, kassagenerering

Payout ratio, %

Goal ~50%

The goal is to distribute around 50 per cent of the company’s adjusted net profit for the period (before amortisation and impairment of intangible assets) in ordinary dividends to the shareholders.

Result 101%

In view of the company’s strong earnings, cash flow and low debt level, the Board proposes a dividend for 2021 of SEK 4.80 per share (comprising an ordinary dividend of SEK 2.40 per share and an extraordinary dividend of SEK 2.40 per share). Accordingly, the total dividend amounts to 101 per cent of the company’s adjusted net profit for the year. The proposed dividend is subject to approval at the 2022 AGM.

Coor diagram, utdelning i procent

Adjusted EBITA margin

Goal ~5.5%

An adjusted EBITA margin of around 5.5 per cent in the medium term.

Result 6.2%

Coor reported an improved EBITA margin for 2021, which is attributable to a strong focus on costs and efficiency as well as a favourable volume mix. The positive non-recurring effect in the form of a reimbursement from the collectively agreed AGS health insurance scheme also had a positive effect on the margin, which was partly offset by a temporary increase in costs driven by the large number of acquisitions and integrations during the year.

Coor diagram, justerad EBITA-marginal

Capital structure

Goal <3.0X

Net debt of less than 3.0 times adjusted EBITDA in the medium term.

Result 2.0X

During the year, Coor completed three acquisitions which had a total effect on cash and cash equivalents of SEK 646 million and paid dividends of SEK 417 million to the shareholders. Despite this, the company reported a leverage of 2.0 times adjusted EBITDA, which is well in line with the Group’s target.

Coor graph, Capital structure

High customer satisfaction

Goal ≥70

The goal is to maintain a high level of customer satisfaction over time (Customer Satisfaction Index) ≥70.

Result 74

Coor’s results improved further and customer satisfaction is now at its highest level to date.

Coor diagram, kundnöjdhet

No injuries or long-term sick leave

Goal ≤3.5

The goal is to reduce the company’s TRIFR (total recorded injury frequency rate) to ≤3.5 by 2025.

Result 8.9

Efforts to reduce the number of injuries have yielded results. Injuries are declining but the goal has not yet been achieved.

Coor diagram, TRIF

Committed and motivated employees

Goal ≥70

The goal is to maintain a high level of employee motivation (Employee Motivation Index) ≥70.

Result 78

In this year’s employee survey, Coor maintained the same score as last year – a very stable and good result.

Coor diagram, Motiverade medarbetare

Equal opportunities

Goal 50%

The goal is a 50/50 gender balance at management level.

Result 51%

Across the company as a whole, the proportion of women in managerial positions is 51 per cent – a figure that has remained stable and is in line with the company’s goal.

Coor diagram, lika möjligheter

Reduced emissions

Goal 50%

Coor is working to reduce its emissions of greenhouse gases. Our goal is to reduce our Scope 1 and 2 emissions under the global Greenhouse Gas Protocol framework by 50 per cent by 2025 compared with our baseline year 2018. 


Taken together, Coor’s Scope 1 and 2 emissions have increased in absolute terms since 2018. The failure to achieve the desired reduction in Scope 1 emissions has several reasons, such as an increased share of services provided in-house, which leads to a redistribution of emissions, as well as challenges regarding access to electric vehicles. The efforts to achieve this goal are being ramped up and will require a combination of an increased share of electric vehicles and a transition to HVO fuel wherever the use of electric vehicles is not yet possible. Scope 2 emissions decreased by 42 per cent due to an increased share of renewable energy in a transition that is still ongoing.

Reduction of CO₂e from vehicle fleet (Scope 1)

Coor graph, Reduction of co2e from vehicle fleet

Reduction of CO₂e from our premises (Scope 2)

Coor graph, Reduction of co2e from our premises