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Operations  /  Coor in Finland

Record-high customer satisfaction and greater diversity

In 2021, Coor strengthened its position as a facility management company that provides a wide range of services throughout Finland. Coor continued its efforts to promote diversity at work and customer satisfaction reached a new high.

Reflecting the diversity of society

Coor continued its efforts to promote diversity in 2021. Coor’s workforce reflects the diversity of its customers and of society as a whole. We believe different perspectives help us to become more creative, more profitable and better at listening to others. Coor was one of the first companies to join the “Young people in working life” programme, which helps people at risk of being marginalised, coordinated by the Deaconess Foundation and pension provider Varma. The programme is designed to help 16 to 29-year-olds who are at risk of social exclusion to find employment.

A nationwide operator

During the year, Coor signed several contracts with companies that operate throughout Finland, including two logistics firms – Matkahuolto and PostNord. In September, Coor also entered into a contract with Evidensia, which provides veterinary services.

Expertise in many areas

In 2021, Coor strengthened its position as a facility management company that provides a wide range of services. In addition to significant new cleaning contracts, Coor also signed several property service contracts. In June, the company entered into an extension contract to provide property services at Attendo’s nursing homes, and in August another contract was signed to provide property services at Pilke’s preschools.

Marcus Karsten, Landschef Finland

Marcus Karsten,
President Coor in Finland

81
Employee Motivation Index
77
Customer Satisfaction Index